FAQS

SHIPPING POLICY

Shipments are sent by 1st or 2nd class Royal Mail post (make your selection at checkout).

All shipments will be packaged securely in a carboard mailer/small parcel box.

Unfortunately we do not offer shipping outside of the UK at this time.

RETURN POLICY

While we are confident you will love your purchase we know that sometimes issues can arise. If for any reason you have any problems with your order or delivery please feel free to send me an email at and i will respond as quickly as possible and do what i can to rectify any problems.

Thankyou.

PAYMENT METHOD

WHOLESALE INQUIRIES

For any wholesale/bulk order enquiries please send an email to TheVillageWaxery@Gmail.com.

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ADDITIONAL INFORMATION

Our melts are made with 100% soy wax which means they are cruelty free & suitable for vegans.

As of January 2021 all our packaging is now 100% recyclable too so please recycle accordingly.